Overview
The Calm Heart Masterclass is a transformative session designed to bring emotional steadiness and clarity to the heart of how we work, lead, and connect. Through practical emotional regulation techniques and structured frameworks for navigating difficult conversations, participants learn how to approach conflict and communication from a calm, centred place within.

This session explores the link between our emotional nervous system and our responses under pressure, helping you understand why you get activated, and how to self-regulate in real time. By learning to recognise and manage emotional triggers, you’ll gain the tools to reduce stress, prevent burnout, and build relationships, both professional and personal, that are grounded in clarity, compassion, and confidence.

Learning Outcomes:
Participants will leave with;

• a clear understanding of emotional self-regulation techniques.
• insight into how and why the nervous system becomes activated during conflict.
• practical, ready-to-use frameworks for having calm, constructive, and effective conversations in daily life and work.

The result is greater emotional resilience, stronger communication, and a more grounded approach to leading and thriving, no matter what challenges arise.

Professional Bio - Sorcha Mallen (Founder of Rooted Resolutions)
Sorcha Mallen is a conflict resolution specialist, facilitator, and trainer passionate about equipping people with the tools to navigate high-pressure moments with clarity, confidence, and calm. Through her practice, Rooted Resolutions, Sorcha designs and delivers transformative trainings for workplaces, educators, leaders, and parents, empowering them to hold space in conflict without rescuing, controlling, collapsing, or absorbing.

Her signature approach blends conflict coaching, nervous system awareness, nonviolent communication, and practical facilitation tools to help people face tough conversations and moments of escalation with grounded presence.

With years of experience working in schools, organizations, and frontline environments, Sorcha’s work stands at the intersection of human connection, emotional resilience, and effective communication. Whether leading workshops, coaching individuals, or facilitating group processes, she brings a calm, insightful presence and a deep belief in people’s capacity to transform conflict into connection.